Olivia Stead, Client Services Manager at Altitude Advisory

Olivia Stead

Client Services Manager

As Client Services Manager, Olivia is responsible for the successful day-to-day operations of Altitude Advisory.

She brings over 10 years’ experience in business process outsourcing in multi-channel direct marketing, direct customer communications and workflow capabilities.

With exceptional organisation skills and a passion for continuous improvement, Olivia has implemented several change management processes at Altitude, reduced debtors and oversees the business’ corporate secretarial statutory obligations.

Her areas of expertise include:

  • Administrative and managerial support
  • Business process outsourcing
  • Direct customer communications
  • Workflow management capabilities

In her spare time Olivia enjoys live music, hiking and going to the gym. She also has a keen interest in anything supernatural.

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What our clients say

"Andrew is more than just our accountant; he is our business adviser, strategist, planner and friend. I would be happy to recommend Altitude Advisory to anyone.”

Rodney Quinn
Quinn Transport

For the past 6 years, Andrew has assisted us with a strategic plan, and has coached and educated us to help our family business achieve significant expansion and change, including succession to the next generation.
Andrew's understanding of our business has been instrumental in achieving this. He has always been prompt in attending to our requirements and pleasant to deal with. I have no hesitation in recommending Andrew’s services and am very confident in his ability to carry out the task.

Andrew Polkinghorne
Kingara Farms

"Timely advice, strategic planning, no stress service."

Brian and Glenys Baldwin

"We have been an Altitude Advisory client for 15 years. Andrew, Daniel, Rachiel and the team are excellent to work with, and are an important part of our overall team of advisors. Keep up the great work Altitude Advisory."

Luke Talbot-Male
Adventures Beyond

"Altitude Advisory are innovative. They understand the client's needs and provide sound advice. Their service is fit-for-purpose and of fair value.

Sean Buxton
Buxton Innicon

"Altitude Advisory offers us a blend of strategic and compliance services built on a practical and really personable approach to service. Their readiness to support us with issues and opportunities as they arise and refer us to other services in their group when needed is invaluable. We also appreciate the way in which they look out for opportunities for our business without being prompted."

Kate Hannemann
communikate et al

"We had been grappling with some concerns regarding succession, business strategy and family dynamics in our business. We couldn't have found a better financial, management, inter-relationship coach and mentor than Andrew Mattner. Andrew gives us his genuine attention, clarity and friendship."

Gloria Rowett
Marion Holiday Park

"Altitude Advisory works with us to find ways to improve our business unlike accountants we have used in the past who were only interested in taking the figures and doing our tax. They're always approachable and call us for a chat which shows us they're truly interested in our business."

Kerrie Stutley
Tumby Bay Foodland

"Excellent service with friendly staff who always go out of their way to help with queries."

Carmel Button
Aberfoyle Campus Schools OSHC